Join Our Team! Ambassador – Spring/Summer 2025

Description:

The Orchards Community Ambassador team member will be responsible for the for the daily administrative and customer service requirements in the main office for the Orchards Residents Association (ORA).  This is a temporary position for the Spring and Summer months of 2025 with an end date of September 2, 2025.  There is a possibility for a permanent part time position.

The ORA is a not-for-profit corporation whose purpose is to manage, maintain, and operate the ORA amenities. The ORA owns, operates, and maintains an 8-acre park that features a splash park, picnic area, pleasure skating rink, hockey rink, tennis courts, skate change area, and maintenance shop/ office. This park is exclusively for the residents of the Orchards community. The facility is 12,000 square foot recreational facility that will include flex rooms, skate change room, kitchen and offices.

Reporting:

The Ambassador reports to the General Manager of Orchards Residents Association.

Administrative Functions:

· Maintaining the presentation and cleanliness of the Club House and amenities. Includes cleaning, set up and tear down of events.

· Enforcing rules and regulations of the park and amenities

· Customer care and service capabilities as you will be working closely with customers, residents and programs coordinators

· Working in a team environment as well as an individual in specific tasks. Proactive in assisting other co-workers and residents

· Prepare and provide great customer service for Club House events and bookings

· Deal with membership status issues and print membership cards

· Track and manage tool inventory for Toolshed Rentals

· Receive payment of membership fees, programs and room rentals

· Assist in the Club House as needed

Safety:

· Managing and maintaining the ORA safety program policies and procedures

· Ensuring all Workplace Health and Safety requirements are met including ORA’s safety policies and procedures

· Ensuring safe work conditions exist at all times

Employees are expected to perform these duties with minimal supervision

Hours of Employment

• Hours of business are Sunday to Saturday, 9AM-9PM. These times are subject to change depending on the needs of the facility.
• Combination of day, afternoon and evening shifts, on both weekdays and weekends.  After hours will be needed up until 1am for larger events and celebrations.

The description does not include Special Events or any unforeseen circumstances that may require extra attention and additional hours.

Qualifications:

· Proven customer service skills through work or community involvement

· Committed to consistent and exceptional Customer Service/Care

· Willing to assist in a professional, friendly and efficient manner

· Excellent communication

· Strong time management and multitasking abilities

· Provide criminal background check

· Physically able to set up and take down equipment (tables, chairs, etc…) that are up to 25 pounds

Wage will commensurate with qualifications and experience. This is an exciting opportunity to be involved in the operations of a unique, and exclusive park and facility with exceptional amenities. There is great opportunity for individual growth with someone wanting to help lead a team. If you meet or exceed the qualification requirements, please forward your cover letter and resume (including wage expectations) to:

4059 orchards drive SW, Edmonton AB

Application Deadline: Monday May 26, 2025

Job Type: Part-time temporary

Salary: TBD based on experience

Please send resume and cover letter to GM@orchardsra.ca or drop off at The Club House at 4059 Orchards Dr. SW, Edmonton.